Frequently Asked Questions​

What are the steps to take if I feel like my account has been compromised?

If you feel your account has been compromised, please contact us all the following number immediately:

US Office
+1 (855) 217 – 2967
Mon – Fri 9:00 am – 5:30 pm (EST)

Asia Office
(+65) 3158 3343
Mon – Fri 9:00am-5:30pm (SG)

Contact Us

General Inquiries

Media Inquiries:

Email Customer Support

DFS Complaints:
You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit for information.

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