Frequently Asked Questions​

What do I do in the case of having a technical issue?

If you are having a technical issue, please follow the link below for steps on how to clear your cache relative to your browser.

https://support.itbit.com/customer/en/portal/articles/2922208-steps-to-take-if-the-itbit-website-isn-t-loading-correctly

If that does not fix the issue that you are experiencing please send a screenshot of the page you are having issues with and details of the problem to support@paxos.com.

Contact Us

General Inquiries
info@paxos.com

Media Inquiries:
press@paxos.com

US Office
+1 (855) 217 – 2967
Mon – Fri 9:00 am – 5:30 pm (EST)

Asia Office
(+65) 3158 3343
Mon – Fri 9:00am-5:30pm (SGT)

Email Customer Support
help@paxos.com

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