Frequently Asked Questions​

What currencies do you support?

At this time we have Bitcoin and Ethereum available for deposit/withdrawal and trading on the exchange. On top of those two, we have Bitcoin Cash, Litecoin and Stellar Lumens available through our OTC and Custody services. For fiat currencies, we accept deposits and withdrawals of USD and Euro.

Contact Us

General Inquiries
[email protected]

Media Inquiries:
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Customer Support
Submit a request

DFS Complaints:
You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.

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