Frequently Asked Questions​

I’ve funded my account – how do I trade?

Please visit the trading tab inside your account to place a trade. After choosing your desired trading pair (Ex: USD/XBT), enter the price at which you would like to buy or sell and then the quantity. Once you submit that information and you are ready to submit your order, you can click “Buy” or “Sell” to the right of that trading portal.

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General Inquiries

Media Inquiries:

US Office
+1 (855) 217 – 2967
Mon – Fri 9:00 am – 5:30 pm (EST)

Asia Office
(+65) 3158 3343
Mon – Fri 9:00am-5:30pm (SGT)

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