Frequently Asked Questions​

How do I access tax reporting documents?

Tax documents are mailed to all qualifying customers every year around mid February to coincide with the typical tax season. Documentation will be mailed to the customer’s residential address on file.

Contact Us

General Inquiries
info@paxos.com

Media Inquiries:
press@paxos.com

Email Customer Support
help@paxos.com

DFS Complaints:
You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.

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