Frequently Asked Questions​

Do you offer airdrops, OTC trading or any other promotions or services through Telegram?

No. All products and services are only available directly on Paxos.com or itBit.com. Any official promotions are also referred to on Paxos.com or itBit.com. Please use caution and beware of impersonators on other platforms. If you have any questions or would like to verify that you are working with us, please contact [email protected].

Contact Us

General Inquiries
[email protected]

Media Inquiries:
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Customer Support
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DFS Complaints:
You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.

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